Do's and Don'ts of ATM Transactions

Do’s

• Conduct your ATM transactions in complete privacy, never let anyone see you entering your Personal Identification Number (ATM Password)
• After completion of transaction ensure that welcome screen is displayed on ATM screen
• Ensure your current mobile number is registered with the bank so that you can get alerts for all your transactions
• Beware of suspicious movements of people around the ATM or strangers trying to engage you in conversation
• Look for extra devices attached to the ATMs that looks suspicious
• Inform the bank if the ATM/Debit card is lost or stolen, immediately, report if any unauthorized transaction
• Check the transaction alert SMSs and bank statements regularly
• If cash is not dispensed the ATM does not display “cash out” please report to the Bank on the number mentioned in the Notice Board
• Immediately check your phone for SMS for debit amount

Don’ts

• Do not write your PIN on the card, memorize your PIN number
• Do not take help from strangers or handover your card to anyone for using it
• Do not disclose your PIN to anyone, including bank employees and family members
• Do not allow the card to go of your sight when you are making a payment
• Avoid speaking on the mobile phone while you are transacting