Zebronics Expands Service Network
Customer-friendly direct access service outlets in emerging cities
Top Notch Infotronix, India’s leading supplier of products and accessories for Computers, Consumer Electronics and Communication under the brand ‘ZEBRONICS' announced today that has opened additional service outlets in India’s fast-emerging cities to address the country’s expanding market and customer needs. Operating under the just launched “ZebCare” brand, the service outlets aim to cater to the needs of customers in smaller towns like Varanasi, Allahabad, Bareili, Bhopal, Surat, Asansol, Vijayawada, Coimbatore, Dehradun, Kanpur, Ludhiana, Madurai, Mysore, Nagpur and Visakhapatnam etc. which are currently experiencing an economic boom and increasingly tech-driven lifestyles. There are two kinds of ZebCare outlets – Zebronics Service Centers which are operated by the Company, and Zebronics Authorised Service Providers which form the service partner network.
Zebronics is known for their innovative and wide range of peripherals and accessories including PC Cabinets, speaker systems, portable media players, headphones, laptop accessories, power supplies etc markets products with the motto premium value at budget prices.
Said Rajesh Doshi, Director Top-Notch Infotronix, “We are one of the brands in the market to provide full warranty support at the local level even in smaller locations – despite our products being priced in a manner to make it affordable to all. This is an indication of the confidence that we have in our products.” Zebronics provides one year warranty for its entire product range and this is being backed by 77 ZebCare outlets now in operation across the country. These outlets will function as comprehensive service provider for better customer experience during after sales support of Zebronics products. This is expected to significantly reduce the turn-around time and help address their immediate service needs.
Added Mr. Doshi, “This initiative also adds another dimension to our channel partner network – that of Zebronics Authorised Service Providers, and opens up a new business opportunity for service providers in the next tier towns.”
About Top Notch Infotronix (I) Pvt. Ltd.
Established in 1997 and headquartered at Chennai, Top Notch has one of the industry’s widest line-ups of products and accessories for Computers, Consumer Electronics and Communication. encompassing a range that includes computer peripherals, gaming devices and media players etc, under the brand name "ZEBRONICS". The products are PC cabinets/chassis, keyboards, mouse, PC power supplies, UPS, monitors, webcams, speakers, TV Tuners, headphones, multimedia players, portable media players, Laptop accessories, wireless Networking, gaming accessories and more.
Top Notch has 30 Branch offices and 77 service centers covering all major cities. The Company employs over 500 people and operates through a network of about 10,000 channel partners throughout the country.
Media contact: Rahul Sharma Zebronics Tel: 044-4000-0007 ext. 123 Email: rahul.sharma@zebronics.com | PR Agency: Ravi Raman MelCole PR Tel: 011-29834428, 29833118 Email: ravi_raman@melcole.com |
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