Google Bug Disables Gmail Accounts | Mana Blog... for all
Feb 28, 2011

Much like the Hotmail bug that erased e-mails from thousands of users back in January, approximately 150,000 Gmail users also reportedly woke up to empty inboxes this morning.

The Google Apps status dashboard reports a "service disruption" with Google Mail, which began around 1:36am. "Our team is continuing to investigate this issue," according to a note. "Thank you for your patience."
Google promised another update this morning, but provided few other details. Mashable, however, reported that the glitch affected "less than 0.8 percent" of users, or 150,000 accounts.

On the Gmail help forum, one user reported: "I logged in and everything was gone."

"I am using Google Apps Free Edition though. I was on my eMail normal and when I refreshed all my account settings, eMail, labels, contacts etc has just disappeared," reported another.

Google did not immediately respond to a request for comment.

In January, Hotmail users experienced a similar phenomenon, when about 17,000 users logged on to find all their e-mails and folders deleted. Microsoft's Mike Schackwitz said at the time there was an error in a script that was supposed to delete dummy accounts that Microsoft uses for testing purposes. Unfortunately, that error also removed real user accounts; they were later restored.

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